We are excited to announce that we are in the process of switching voice services to serve you better! On April 20th our IVR will be the first voice service to be moved to the new system with the rest of our voice services to follow.
If you are currently using our IVR please note that there will be a new number for you to call starting on the 20th. Our IVR’s new toll free number will be 1-866-503-5286. Don’t forget to update your phone books.
If you’re not familiar with our IVR system, it is our automated call-in system. You can call in any time, 24 hours a day, 365 days a year, to check your site’s levels and alarms.
If you haven’t been using it already, we highly suggest you try it. It is perfect for those times away from the computer or when you’re without an internet connection.
To use our IVR you first need to obtain a pin and password. This is easily done by calling 1-888-WELLKEEPER (1-888-935-5533). You can then call out IVR any time, day or night, on out toll free number 1-866-503-5286.
As always we welcome your questions and comments, so please don’t be shy.